Terms and Conditions

1. About AstroBooth

AstroBooth is an online platform that helps seekers discover astrology content and connect with independent astrology experts for audio, video, or chat consultations. In these terms, “AstroBooth”, “we”, “us”, and “our” refer to the operator of the AstroBooth platform; “you” refers to any visitor, seeker, or expert using it.

AstroBooth facilitates introductions, bookings, payments, and platform tools. Unless expressly stated otherwise, experts are independent service providers and are not employees, agents, or representatives of AstroBooth.

2. Eligibility and acceptance

• You must be at least 18 years old and legally capable of entering into a binding agreement.
• You must provide accurate, current, and complete registration information.
• If you use AstroBooth for an organization, you confirm that you have authority to bind that organization.
• Additional terms displayed for a feature, promotion, or payment form part of this agreement.

3. Accounts and security

Each person should maintain one account per role and must use an email address, mobile number, or sign-in provider they are authorized to use. You are responsible for activity performed through your account and for keeping your device and authentication methods secure.

• Do not impersonate another person, create misleading profiles, share verification codes, or permit unauthorized account access.
• Notify us promptly at [email protected] if you suspect unauthorized use.
• We may require identity or account verification and may suspend access while reviewing security or compliance concerns.

4. Astrology guidance disclaimer

Astrology readings, Kundali information, horoscopes, remedies, gemstone suggestions, and consultations are provided for personal reflection, cultural interest, and entertainment. Outcomes are subjective and are not guaranteed.

AstroBooth and its experts do not provide medical, mental-health, legal, tax, investment, financial, emergency, or other regulated professional advice. Do not delay or replace qualified professional care based on platform content. If you face an emergency, contact the appropriate local emergency service.

5. Expert registration and verification

Selecting the astrologer role means you also accept the expert obligations in these terms. New expert profiles may remain inactive until reviewed. Verification is a platform risk-control process, not a guarantee, certification, or endorsement of an expert’s skill, accuracy, conduct, or results.

• Experts must provide truthful identity, experience, qualification, language, pricing, and service information and keep it current.
• We may request identity documents, qualifications, references, demonstrations, interviews, or other reasonable evidence.
• Experts must not use deceptive claims, guaranteed predictions, fear-based selling, coercion, discrimination, or claims of supernatural certainty.
• Experts must protect seeker confidentiality and use personal information only to provide the booked service.
• Experts are responsible for applicable professional obligations, permits, taxes, invoices, and laws in their jurisdiction.
• We may approve, reject, pause, request changes to, or remove an expert profile when reasonably necessary for safety, quality, compliance, or platform integrity.

6. Bookings and consultations

• A booking is confirmed only when the platform shows successful payment or another explicit confirmation status.
• Displayed availability may change until a booking is confirmed. A selected slot may be temporarily reserved during checkout.
• Seekers and experts should join on time with a working device and suitable internet connection.
• Consultation duration, type, price, currency, expert, and scheduled time are shown before payment and form part of the booking.
• Neither party may record, publish, or distribute a consultation without the other participant’s consent and any consent required by law.
• Users must not move transactions off-platform to avoid safeguards or applicable platform charges.

7. Prices, payments, and taxes

Prices are shown before checkout. India payments may be processed through Razorpay and international payments may be processed through Stripe or another displayed provider. Payment providers process payment credentials under their own terms and privacy practices.

• You authorize the displayed amount and applicable taxes or fees when you submit payment.
• Experts authorize AstroBooth and its payment partners to collect seeker payments and remit eligible earnings under the separately communicated payout arrangement.
• Experts are responsible for taxes on their earnings unless applicable law requires withholding or collection by the platform.
• Chargebacks, fraud reviews, reversals, processor holds, and payout timing may affect expert settlements.

8. Cancellations, refunds, and failed sessions

Any cancellation or refund terms displayed during booking apply to that consultation. If no specific policy is displayed, contact [email protected] promptly with the booking details. Refund eligibility depends on the circumstances, including whether the expert attended, the service was delivered, a technical failure prevented delivery, or applicable consumer law requires a remedy.

• A full or partial refund may be issued when an expert cancels, does not attend, or a verified platform failure prevents the paid service.
• A refund is not guaranteed for a seeker’s late arrival, missed session, change of mind after service delivery, or connectivity issue outside platform control.
• Approved refunds are returned through the original payment method where possible and may take the payment provider’s processing time.
• Nothing in this section limits mandatory consumer rights that cannot lawfully be excluded.

9. Acceptable use and safety

• Do not harass, threaten, exploit, discriminate against, or sexually solicit another user.
• Do not request or disclose passwords, OTPs, unnecessary financial information, or sensitive identity documents during a consultation.
• Do not upload malware, probe security, scrape the service, automate abusive traffic, manipulate reviews, or interfere with platform operation.
• Do not use AstroBooth for unlawful activity, fraud, money laundering, or the sale of prohibited goods or services.
• Report safety, fraud, or conduct concerns to [email protected].

10. Content and intellectual property

AstroBooth software, branding, page design, and platform-created content are owned by or licensed to us and are protected by applicable intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable right to use the platform for its intended purpose.

You retain ownership of content you submit. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt, and display that content only as reasonably needed to operate, secure, improve, and promote the platform, subject to our Privacy Policy. You confirm that you have the rights needed to submit it.

11. Privacy and communications

Our Privacy Policy explains how we handle account, birth, booking, payment-related, device, and support information. By using AstroBooth, you consent to transactional communications needed for authentication, bookings, payments, security, and support. Marketing communications, where offered, may be opted out of as required by law.

12. Third-party services

AstroBooth may rely on authentication, cloud hosting, communications, analytics, payment, or video providers. We are not responsible for third-party services outside our control, and your use of them may be governed by their terms. Links to external sites do not imply endorsement.

13. Suspension and termination

You may stop using AstroBooth at any time. We may restrict, suspend, or terminate access, remove content, withhold a disputed payout where legally permitted, or cooperate with authorities when reasonably necessary to address fraud, safety, legal obligations, repeated complaints, payment disputes, or violation of these terms. Provisions that should reasonably survive termination will continue to apply.

14. Service availability and disclaimers

The platform is provided on an “as available” basis. To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and the accuracy or outcome of astrology services. We do not guarantee that every expert, consultation, prediction, or recommendation will meet your expectations.

15. Limitation of liability

To the maximum extent permitted by law, AstroBooth will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost data, personal decisions based on astrology guidance, or conduct of independent users or experts. Where liability cannot be excluded, our aggregate liability relating to a claim will not exceed the amount you paid through AstroBooth for the consultation giving rise to that claim during the preceding six months. This limitation does not apply where prohibited by law.

16. Indemnity

To the extent permitted by law, you agree to indemnify and hold AstroBooth and its personnel harmless from third-party claims, losses, and reasonable costs arising from your unlawful conduct, content, expert services, breach of these terms, infringement of another person’s rights, or misuse of the platform.

17. Governing law and disputes

These terms are governed by the laws of India, without regard to conflict-of-law principles. Before filing a formal claim, contact [email protected] and allow a reasonable opportunity to resolve the issue informally. Subject to mandatory consumer protections, unresolved disputes will be submitted to courts of competent jurisdiction in India.

18. Changes to these terms

We may update these terms to reflect service, legal, safety, or operational changes. We will post the revised effective date and provide additional notice when required. Continued use after an update takes effect constitutes acceptance; if you do not agree, stop using the platform.

19. General terms

If any provision is unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver. You may not assign this agreement without our consent; we may assign it as part of a reorganization, financing, merger, acquisition, or transfer of the platform. These terms, the Privacy Policy, and feature-specific terms form the entire agreement concerning AstroBooth.

20. Contact

Questions, complaints, cancellation requests, legal notices, and safety reports may be sent to [email protected]. Include the email or mobile number associated with your account and the relevant booking reference, but never send a password, OTP, card number, or private key.